Quality

Customer satisfaction

Customer satisfaction is one of the key indicators of quality within our business. We are committed to delivering the highest quality of products and services to our customers.

With strong management, rigorous training and the collective efforts of our highly skilled and dedicated workforce, we seek to observe and, where possible, lead industry best practice in everything we do. We believe this is essential to build and maintain long-term relationships with customers in the dynamic industries we support.

Continuous improvement

We have implemented Lean Six Sigma methods and tools in our business to create a dynamic working culture and to achieve significant improvements in our internal systems and processes. Lean Six Sigma combines rigorous application of statistical tools with employee involvement and a strong team ethic.

We also seek continuous improvement in our environmental performance by more efficient use of energy and resources, minimising the environmental impact of our activities and of any waste generated, and the safe and responsible disposal of residual wastes.

Quality standards

Our manufacturing plants in Germany, France, Taiwan, Korea, Japan, China and the USA are certified to ISO quality standard 9001.  In addition to ISO 9001 certification, France has attestation of compliance with ISO/TS 16949.

We operate throughout all countries and facilities as ‘One AZ’ - sharing information, expertise and best practice to ensure consistency of quality and service levels for our customers throughout the world.

Environmental, Safety, Health & Security Policy

AZ Electronic Materials will provide a safe and healthy workplace for employees and visitors, and will protect the environment from adverse impact due to its operations.

AZ Electronic Materials ESH&S Commitments

AZ Electronic Materials is committed to continuous improvement and achieving its policy goals by:

Implementing systems & procedures which meet the intent of ISO 14001 and OHSAS 18001.
Implementing global best practices related to ESH&S matters which are beneficial to the business.
Assuring that all applicable local and national regulations are met.
Reducing environmental impact by implementation of "Green" practices.

Environmental, Safety & Health standards

All our manufacturing plants are certified to occupational health & safety and ISO quality standards:


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